Frequently Asked Questions


Below is a list of some Frequently Asked Questions which we have received recently. They cover everything from our origins to the cost of our ptoducts. For more information regarding payment methods, security & privacy and our shipping policy, please use the links at the bottom of the page. For anything else please feel free to Contact Us

What is dsbay.com?
DsBay.com is an online e-commerce company offering a wide variety of nintendo ds games, accessories and other related products. We aim to provide a quality, friendly and secure website and transaction process in which you can buy everything you need to enjoy and maintain your console.

Where are you based?
Our office and warehouse is based in Dublin, Ireland. The majority of our products ase stored and shipped from our Dublin warehouse and everything else is ordered from our suppliers as and when we need them.

Why are your prices so low?
We stand by our promise to provide the cheapest Nintendo Ds products in the world. By setting our goal on one product, the Nintendo Ds, we are able to focus and negotiate the best prices from our suppliers. The fact that we are the cheapest, allows us to buy cheaper than other retailers because of the volume we sell.

How do I pay for my products?
We accept Paypal transactions and credit cards through Paypal Checkout. We have tried many payment methods and have discovered Paypal to be the best, not only for people with a paypal account but for people who dont and would prefare not to open one. Paypal is fast, secure and gives the consumer the best protection. It allows us to to receive payment without ever seeing your private details. For more information see our Payment Method section

How long does it take to receive my order?
We aim to process, package and post your order within the first 24hours of your purchase. Then depending on your location you should receive your purchase in 7-10 days. You will receive an email when your order has been shipped and an expected time of arrival.